In this age of entitlements, gratitude can seem to be vanishing. Watch any TV commercial and you’re told over and over what you “deserve”. Hear enough of that and you start believing it. With what I see on the freeways, hear in stores and observe anywhere there are two people or more, I think the general populace is well on its way to making “please” and “Thank you” obsolete phrases.
No one holds a door open anymore, because then they wouldn’t get to be the first one in. No one gives up their seat on a bus for a mother with children, let alone a senior or disabled citizen. Don’t bother trying to get out of a driveway if there’s a lot of traffic. No one is going to give you a break because they might have to slow down for 5 seconds.
This why I am constantly amazed and touched by the acts of gratitude I see with the clients we serve in motels. I’ve seen more graciousness in their little fingers than I’ve observed in people with much, much more to be grateful for. Our clients don’t just say “Thank you” because they don’t want to offend us and want us to keep coming back. They say it because they mean it!